Support Center

Questions & Answers

What's the difference between buying a single theme & subscribing to a yearly/lifetime plan?
If you buy a single theme you will have access to your purchased themes & support for 6 months but on subscriptions, you will have access to the entire library of existing & upcoming themes
Can I test a theme before purchasing?
We have demo instances for each of our ghost themes. You can check out the demos before you purchase them.
What is single website license?
A single website license means you can use the theme in one website. It can be for your website or on your client's website. It is strictly prohibited to use this license on multiple websites
What is a Multiple Website License?
Multiple Website License means you can use our themes on unlimited websites. It can be for your website or on your client's website. However, this license is valid until you have an active subscription to us.
What is a developer license?
Developer License comes with our Infinity Plan & which means you can use our themes on unlimited websites. It can be for your website or on your client's website. & the license has a lifetime validity
What payment methods do you accept?
We accept all major credit cards as well as debit cards. Including Visa, Mastercard, Discover, American Express and UnionPay. & Google pay. All payments are securely processed by Stripe.
Can I use Visioun Themes on multiple websites for my clients?
You can use our themes on multiple websites even on your client's website depending on the plan you have chosen.
What happens after my subscription runs out?
Once your subscription is expired you will lose access to our existing & upcoming themes, Support & updates, but you will have access to our free themes.
Does the subscription automatically renew?
Yes, the subscription renews automatically each year. And you will be notified before 7 days. But you can cancel the subscription any time you want.
Can I Remove Visioun Branding from the theme?
We encourage, not to, but you have full freedom to remove the visioun branding from the themes

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